By making an appointment with AAA K-9 Mobile Grooming,I agree to the following grooming policies:

Health and Behavior:

• My pet is in good health and has not had any contagious conditions within the last 30 days.

• My pet does not have a history of aggressive behavior. The groomer reserves the right to refuse services if my pet exhibits aggressive behavior during grooming.

• Pets with flea or tick infestations may be refused service or incur additional charges for treatment.

Vaccination Requirements:

• All pets must be current on their vaccinations, including Rabies, Distemper, and Bordetella. Proof of vaccination must be provided upon request.

Grooming Process：

• I understand grooming procedures may cause stress for some pets. AAA K-9 Mobile Grooming will take all necessary precautions to ensure my pet’s safety and comfort during grooming.

• Grooming appointments are estimated based on breed, size, coat condition, and pet temperament. Actual grooming times may vary.

Changes or Concerns:

• I will inform AAA K-9 Mobile Grooming of any changes in my pet’s health, behavior, allergies, skin conditions, or if my pet has been professionally groomed elsewhere within the past 30 days.

• I understand it is my responsibility to disclose any known allergies or sensitivities my pet has to grooming products.

Emergency Situations:

• n the event of a medical emergency, I authorize AAA K-9 Mobile Grooming to seek veterinary care for my pet. I acknowledge responsibility for any veterinary expenses incurred.

• The groomer will attempt to contact me immediately in the event of an emergency.

Mobile Service Requirements:

• Safe and adequate parking must be available for the grooming vehicle. If parking is unavailable or unsafe, the appointment may be rescheduled or canceled, and fees may apply.

• Pets must be leashed or in a carrier when transferring to and from the grooming vehicle.

Payment:

• Payment is required at the time of service. AAA K-9 Mobile Grooming accepts cash, credit/debit cards, and digital payment methods.

• Returned checks will incur a $30 fee.

Satisfaction Guarantee:

• I will inspect my pet immediately following grooming. Any concerns must be reported within 24 hours of the grooming appointment. Adjustments or touch-ups may be scheduled free of charge within 72 hours of the original appointment.

Cancellation & No-Show Policy:

• All cancellations must be made at least 48 hours prior to your scheduled appointment. AAA K-9 Mobile Grooming will send reminders via text and email three days before your appointment.

• Failure to cancel 48 hours in advance may result in a $25.00 charge, payable prior to your next grooming appointment.

• If AAA K-9 Mobile Grooming arrives for your appointment and no one is home to release the pet, a $50.00 cancellation fee will apply.

• Clients who frequently cancel or reschedule with less than 48 hours’ notice may be required to prepay for future appointments at the time of booking.

• AAA K-9 Mobile Grooming understands emergencies may occur and will consider them on a case-by-case basis.

Weather Policy:

• Grooming services may be rescheduled in cases of severe weather or hazardous conditions. The groomer will notify clients as early as possible to reschedule appointments.

Senior and Special Needs Pets:

• AAA K-9 Mobile Grooming takes extra care with senior pets and pets with special needs. Owners must clearly communicate any health issues or limitations their pets may have.

Bonsall, Oceanside, San Marcos, Vista, Carlsbad, Encinitas, Solana Beach, Escondido, Del Mar, Rancho Santa Fe, Fairbanks Ranch, Carmel Valley, Rancho Bernardo, 4S Ranch, and Black Mountain Ranch.